Precise Technical Services, Inc. – Privacy Policy

Last Updated: December 2025

Precise Technical Services, Inc. (“Precise Technical Services,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ptsmechanical.com, submit a service request, schedule an appointment, communicate with us, or use any of our products or services.

By accessing our website or providing information to us, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

When you interact with us, you may provide:

Name
Email address
Phone number
Home or business address
Service needs / project details
Photos or descriptions of equipment
Payment preferences (not full card numbers)
Financing application details (submitted directly through Wells Fargo)
Messages or inquiries sent through contact forms, booking tools, or chat

1.2 Information Collected Automatically

When you visit our website, we automatically collect:

IP address
Browser type & device details
Pages visited & time on site
Click behavior
Referring website URLs
Session tracking IDs

Tools that may collect this information include:

Google Analytics
Google Ads Conversion Tracking
Meta Pixel
GHL/GHL Tracking
CallRail or other call-tracking systems
Heatmaps or site-activity tools

1.3 Cookies & Tracking Technologies

We use:

Essential cookies (site functionality)
Analytics cookies
Advertising & remarketing cookies
Conversion tracking pixels

You may adjust cookie settings through your browser at any time.

1.4 Information from Third Parties

We may receive additional data from:

Financing partners (e.g., Wells Fargo Home Projects® – application data is submitted directly to Wells Fargo, not stored on our servers)
Advertising platforms
Lead-generation partners
Review platforms (Google, Yelp, etc.)

2. How We Use Your Information

We use collected information to:

Provide HVAC, generator, and roofing services
Process service requests, quotes, and appointments
Contact you about your service or repair needs
Improve our website and customer experience
Send reminders, follow-ups, and service confirmations
Provide promotional offers (with opt-out options)
Display relevant ads through Google, Meta, or similar ad networks
Maintain business operations, safety, and compliance
Assist with financing through Wells Fargo (PTS does not receive your sensitive financial data)

3. How We Share Your Information

We do not sell your personal information.

We may share your information only with:

3.1 Service Providers & Trusted Partners

Including:

Scheduling & CRM systems
Payment processors
Website hosting providers
Analytics & advertising platforms
SMS platforms
Financing partners (Wells Fargo)

3.2 Legal, Safety, or Compliance Reasons

We may share information if required by:

Law or government request
Court order
Investigations of fraud or illegal activity
Protection of rights, property, or safety

3.3 Business Transfers

If Precise Technical Services is involved in a merger, acquisition, or sale of assets, customer data may be transferred as part of the transaction.

4. Your Privacy Rights

Depending on your location, you may have rights including:

4.1 Access & Portability

Request a copy of the personal information we store.

4.2 Correction

Request correction of inaccurate information.

4.3 Deletion

Request deletion of personal data (subject to retention laws).

4.4 Opt-Out of Marketing

You may opt out of:

Email marketing
SMS notifications
Remarketing ads

Unsubscribe links or “STOP” replies are provided for all communications.

4.5 CCPA/CPRA (California Residents)

California residents may exercise:

Right to know
Right to delete
Right to correct
Right to opt out of data sharing

We do not sell personal information.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute protection.

Financial applications through Wells Fargo Home Projects® are submitted directly through Wells Fargo’s secure portal. Precise Technical Services does not store or process your sensitive financial data.

6. Data Retention

We retain data only as long as necessary to:

Provide services
Maintain business records
Comply with legal, tax, and regulatory obligations

You may request deletion at any time.

7. Third-Party Links

Our website may contain links to:

Wells Fargo financing application portal
Manufacturer sites (e.g., Trane)
Third-party reviews
External articles or resources

We are not responsible for the privacy practices of these sites.

8. Children’s Privacy

Our services are not directed to children under 16.
We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
All updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Precise Technical Services, Inc.
Phone: 281-440-6666
Email: [email protected]
Website: www.ptsmechanical.com
Address: 18616 Klein Church Rd., Spring, TX 77379